HealthSurvey

Privacy Policy

Introduction

Thank you for visiting the official website of healthcare-survey.com, located at healthcare-survey.com (the "Website"). This Website is owned and operated by healthcare-survey.com and and its partners INFO DEPOTS, Kalkine Limited, Kalkine Media Limited, AccuraData Ltd, and Kalkine Canada Advisory Services Inc. (collectively referred to as "Company," "we," "us," or "our"). We’re committed to 100% permission-based marketing and value your trust.

This Privacy Notice details how healthcare-survey.com collects, utilizes, protects, and shares your personal information.

We encourage all users — including customers, visitors, and business partners — to carefully review this Privacy Notice. Your use of our Service or submission of personal data through any channel constitutes your acknowledgment and acceptance of the practices outlined herein. You consent to healthcare-survey.com "s collection, processing, transfer, usage, and disclosure of your personal information as specified in this document. Additionally, accessing any component of the Service indicates your agreement to our Terms of Service. Should you disagree with any portion of this Privacy Notice or our Terms of Service, we ask that you refrain from using our Services.

Categories of Personal Information We Collect

Personal information refers to data that can identify you or any individual associated with that data (also known as personally identifiable information or PII).

When you register for our Service, we collect the following categories of information directly from you:

Identity and Contact Information:

  • Full name (first and last)
  • Gender and date of birth
  • Telephone number
  • Email address
  • Postal/zip code

Professional and Medical Credentials:

  • Medical license number
  • National Provider Identifiers (applicable in the US)
  • Employer/company details and employment-related data

Profile and Demographic Data:

  • Socioeconomic status
  • Financial circumstances and insurance information
  • Interests spanning sports, automotive, employment, education, health, home and family matters, lifestyle choices, e-commerce habits, media consumption, technology usage, and travel patterns

Survey and Research Data:

  • Survey responses and results
  • Complete survey participation history
  • Medical prescriptions (where applicable)

Digital Identity and Behavior:

  • Unique identification number (UID) assigned to your account
  • Links to connected profiles
  • Geographic and location-based information
  • Content posted on our public forums and interactive features
  • Automated data regarding your Service usage and behavioral patterns

Household Information:

  • Non-identifying information about household members

Communications and Multimedia:

  • Photographs and video recordings as detailed in subsequent sections
  • Recorded telephone calls and email correspondence for quality assurance purposes (communications with healthcare-survey.com staff may be monitored when legally permissible and necessary for business operations)

Mobile Device Data:

  • Aggregated behavioral activity collected through third-party metering applications on your mobile device (where legally permitted)

Additional Information:

  • Any other data exchanged during your engagement with our Service, which you will be aware of since it originates directly from you
Photo and Video Collection

Some surveys require you to submit photographs or video recordings of yourself as part of your responses. You will receive a clear notification before participating in any survey involving such collection. By choosing to participate in these surveys and granting the necessary permissions, you authorize healthcare-survey.com to use your image, as captured in photographs, videos, or other digital formats, across all publications, including digital platforms, without compensation.

You acknowledge that all submitted photos and videos become healthcare-survey.com's property and will not be returned to you. Your participation grants healthcare-survey.com the right to edit, modify, copy, display, publish, or distribute these materials for any legitimate purpose, including marketing and market research initiatives. Furthermore, you waive your right to review or approve the final product containing your likeness, as well as any claims to royalties or other compensation related to the use of these materials.

Privacy rights concerning this collection may be available to you depending on your geographical location, as outlined elsewhere in this Notice.

Sources of Personal Information

The personal information described in this Notice is primarily collected directly from you during your interactions with healthcare-survey.com. When we collect information directly, you maintain full awareness of the specific data being gathered. healthcare-survey.com does not obtain personal information from external sources, except for automatically collected data mentioned above regarding third-party metering and the information detailed in the "Cookies, Device Data, and Usage" section, if such data qualifies as personal information.

How healthcare-survey.com Uses Your Personal Information?

In accordance with this Privacy Notice, healthcare-survey.com utilizes the aforementioned personal information categories for various purposes. Unless specifically stated otherwise, your information may be used for:

Service Administration and Delivery:

  • Managing and delivering the Service to you and our clients
  • Building a database of research and survey participants
  • Providing information about earned rewards or incentives

Survey and Research Operations:

  • Sending survey or research invitations
  • Providing incentives for survey participation
  • Processing and analyzing survey results
  • Identifying suitable candidates for specific surveys based on historical participation

Communication and Support:

  • Responding to your inquiries and requests
  • Distributing Service-related communications, including system updates and usage information

Operational Requirements:

  • Supporting Service operations, including billing, account management, and record maintenance
  • Meeting statutory and regulatory compliance obligations

Marketing Activities:

  • Sending solicitations, product announcements, and other materials we believe may interest you (with opt-out options available)

Other Purposes:

  • Any additional uses following subsequent notification and consent, where required

Important: healthcare-survey.com will not sell or rent your personal information to third parties without your explicit consent, which will only be requested after providing clear, understandable reasons for such sharing.

Sharing Personal Information with Third Parties

We may disclose any of the previously described personal information categories to healthcare-survey.com's employees, consultants, affiliates, or other authorized entities solely for processing purposes necessary to deliver the Service. These parties are contractually required to maintain confidentiality consistent with this Privacy Notice.

Market Research Partnerships: healthcare-survey.com may share your personal information with third-party sample and market research firms (collectively, "Third-Party MR Companies") exclusively to identify survey opportunities for which you may qualify. When you're eligible for such opportunities, the Third-Party MR Company provides us with your unique identification number and survey link, enabling us to extend the invitation. We do not share your name, email address, or telephone number with these companies. If you have concerns about this data sharing or wish to opt out, please contact us using the methods described in this Notice.

Consent-Based Sharing: We will not share your personal information with other third-party organizations for their commercial or marketing purposes without your consent, except when you can opt in or opt out of specific programs or features.

Legal and Business-Related Disclosures: We may release personal information when:

  • We reasonably believe disclosure is necessary to comply with applicable law
  • Enforcing our Terms of Service, protecting against liability, defending against claims, safeguarding user rights, property, and personal safety, or protecting public welfare is required
  • Maintaining Service security and integrity or protecting user security consistent with applicable laws necessitates disclosure
  • Responding to court orders, subpoenas, search warrants, or other legal processes to the extent permitted and restricted by law
  • Undergoing business transitions such as mergers, divestitures, acquisitions, liquidations, or asset sales
Direct Marketing Communications

We may contact you via email, SMS, and other channels (sometimes using automated methods) to market our products or services, enhance our offerings, or for other purposes stated in this Privacy Notice. You have the right to withdraw consent for receiving such marketing communications, as legally permitted.

Opt-Out Procedures:

If you wish to stop receiving correspondence, emails, or other communications from us, you may opt out through either of these methods:

Method 1 - Website:

  • 1. Navigate to Account Settings
  • 2. Click the Unsubscribe button
  • 3. When the dialogue box appears after clicking "Unsubscribe."
  • 4. Select your preferred option from the dialogue box
  • 5. Confirm by pressing the "Unsubscribe" button

Method 2 - Email:

Use the UNSUBSCRIBE link included in any email communication you receive from us.

Additional Options:

You may also express your communication preferences by:

  • Indicating your preferences during account registration
  • Accessing your account settings and updating preferences
  • Contacting us using the information provided below

Please note that certain non-marketing communications may continue to ensure proper maintenance of your relationship with healthcare-survey.com.

Third-Party Marketing: You may also receive marketing communications from third-party providers we've engaged to promote our products and services. These providers may use independently acquired contact lists to which you may have subscribed through other channels. To stop receiving communications from such third parties, you may need to contact them directly.

Data Retention

healthcare-survey.com retains your personal information only as long as necessary to fulfill the purposes outlined in this Notice, typically until you delete your account. We retain and use personal information as required to comply with legal obligations (for instance, when laws require data retention), resolve disputes, and enforce our legal agreements and policies.

Usage data is also retained for internal analysis purposes. Generally, usage data is kept for shorter periods unless it's needed to enhance security, improve functionality of our Sites and/or Portals, or we're legally obligated to retain it longer.

Cookies, Device Data, and Usage

When you use our Service, we may record unique identifiers linked to your device (including device ID and IP address), your Service activity, and network location. healthcare-survey.com uses aggregated data (such as anonymized usage information, cookies, IP addresses, browser types, and clickstream data) to enhance Service quality and design, and to develop new features, promotions, functionality, and services through the analysis of user preferences and trends.

Automatically Collected Information:

Through cookies, web beacons, and similar technologies, we may automatically collect:

  • Domain name
  • Browser type and operating system
  • Viewed web pages
  • Clicked links
  • IP address
  • Duration of visits to Sites, Portals, and/or Services
  • Referring URL or webpage that directed you to our Sites

We may collect application-level event data, such as crash reports, and temporarily associate it with your account for customer service purposes. In certain circumstances, this information may be combined with personal information collected from you (or combined by third-party service providers acting on our behalf).

Cookie Technology:

We utilize cookies, clear gifs, and log file information to determine content types and pages you access, time spent in different Service areas, and Service portions you utilize. Cookies are small text files sent by websites to your computer or mobile device and stored by your browser. They contain limited information — typically a unique identifier and the site name. Your browser settings allow you to accept, reject, or receive notifications about cookies. healthcare-survey.com cookies are readable only by us, contain no personal information, execute no code or viruses, and enable us to serve you more effectively and personalize your Service experience.

Cookie purposes include (but are not limited to):

  • Saving passwords to eliminate repeated entry
  • Delivering content tailored to your interests (potentially including third-party advertisements)

Third-Party Analytics:

We may engage third-party service providers to analyze certain online activities, such as measuring online campaign performance or analyzing visitor activity on the Service. These providers may use cookies and other technologies to perform services for healthcare-survey.com. We do not share customer personal information with these providers, and they do not collect such information on our behalf. All third-party service providers must fully comply with this Privacy Notice.

Account Deletion and Unsubscription

Should you decide to terminate your membership with healthcare-survey.com Service or request that we stop processing your personal information, you may automatically end your membership by logging into your account on the specific healthcare-survey.com Service and clicking Unsubscribe. Following the proper steps will mark your record as "do not contact," preventing further communications from that particular healthcare-survey.com Service. Please note that any unredeemed incentive balance will be forfeited at the time of opt-out. Allow two to three business days for this change to be processed.

Alternatively, you may email your removal request directly to info@healthcare-survey.com. We retain your information while your account remains active or as necessary to deliver services. Information retention and usage will continue as required to fulfill legal obligations, settle disputes, and uphold our agreements.

Personal Information Storage

Personal information you submit through our healthcare-survey.com Service is securely transferred and stored on servers located in the United States of America. Depending on survey jurisdictional requirements, we may also store your information on servers in other relevant countries while ensuring appropriate data security measures. We may transfer this information to third parties in various jurisdictions for service enhancement purposes after providing you with notification.

International Data Transfers

For users located outside the United States — particularly those in Argentina, Brazil, South Africa, Switzerland, the United Kingdom, or the European Economic Area ("EEA") — please be aware that our servers are located outside the EEA. Information you provide may be transferred to and processed in India and other countries where we conduct business. While some of these countries may have lower levels of legal protection for personal information than your home country, we will safeguard your information according to your jurisdiction's applicable law requirements and take measures to share only with third parties offering similar protection. Your use of our Service constitutes unambiguous consent to the collection, processing, use, and transfer of your information as described herein.

Data Privacy Rights (EU, Brazil, South Africa, and Similar Jurisdictions)

For individuals located in the EEA, Brazil, South Africa, and similarly regulated countries, data protection legislation (such as the General Data Protection Regulation or "GDPR") grants specific rights. Notably, you have the right to access, correct, and delete personal information we hold about you. healthcare-survey.com will retain your personal information for the duration of your service engagement as described in the retention section of this Notice, or until you request deletion.

Your Data Protection Rights:

Under certain circumstances, you possess the following data protection rights:

  • Access, Update, or Delete: The right to access, update, or delete personal information we maintain about you
  • Rectification: The right to have inaccurate or incomplete personal information corrected
  • Object: The right to object to our processing of your personal information
  • Restriction: The right to request limited processing of your personal information
  • Data Portability: The right to receive a copy of your personal information in a structured, machine-readable, and commonly used format
  • Withdraw Consent: The right to withdraw consent at any time when we relied on your consent to process your personal information

To make requests regarding your personal information, please contact info@healthcare-survey.com.

If you have comments, questions, or complaints about our handling of your personal information, we encourage you to contact us at info@healthcare-survey.com, so we may resolve the matter. Additionally, depending on your location, you may file a complaint with a regulatory authority (such as EU data protection authorities) regarding the processing of your personal information.

Legal Basis for Processing Under GDPR and Similar Laws

For individuals located in the EEA, our legal basis for collecting and using the personal information described in this Notice varies depending on the specific information collected and the context of collection.

We may process personal information because:

  • We must perform a contract with you
  • You have provided consent for us to do so
  • The processing serves our legitimate interest in offering the Service, provided that legitimate interest does not override your rights
  • We must comply with legal requirements

When personal information processing is based on consent, EU residents retain the right to withdraw such consent at any time. To exercise this right, please contact us as described in this Notice. If an alternative legal basis permits continued processing of your personal information after consent withdrawal, we will inform you of that legal basis when you make your request.

California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act ("CCPA"). This Privacy Notice contains information required by the CCPA concerning the categories of personal information collected from you, the purposes for which we use it, and the categories of third parties with whom your data may be shared. This information is current as of the Notice date and applies to the 12 months preceding the effective date.

CCPA Rights for California Residents:

As a California resident, the CCPA enables you to make inquiries about your personal information. To the extent information is not already provided in this Privacy Notice, you may request disclosure about the collection and use of your personal information over the past 12 months, including:

  • Categories of personal information collected about you
  • Categories of sources from which personal information was collected
  • Business or commercial purpose for collecting your personal information
  • Categories of third parties with whom your personal information was shared
  • Specific pieces of personal information collected about you
  • If personal information was disclosed for business purposes, the categories disclosed and the categories of third parties receiving the information
  • If personal information was sold in the past 12 months, the categories sold and the categories of third parties to whom information was sold. (NOTE: healthcare-survey.com DOES NOT SELL PERSONAL INFORMATION)

You may make the above requests up to twice within 12 months. You also have the right to request deletion of any personal information we've collected and retained, subject to certain exceptions. Additionally, you have the right to non-discriminatory treatment by healthcare-survey.com or any business for exercising rights provided under CCPA.

Submitting CCPA Requests:

You may submit a deletion request for your personal data under CCPA by:

  • Logging into your healthcare-survey.com account, clicking "Unsubscribe" in Account Settings, and selecting "Unsubscribe & Delete."
  • Contacting us at: info@healthcare-survey.com

Upon receiving a CCPA request, we will first determine the law's applicability and then verify your identity before responding. Identity verification steps vary based on our relationship with you but will minimally involve confirming and matching information submitted in your request with information already held by healthcare-survey.com and/or contacting you through previously used channels to confirm request submission (i.e., confirming identity through contact information on file, not contact information submitted with the request).

An authorized agent may exercise the rights stated here on your behalf. healthcare-survey.com will follow standards established by the California Attorney General regarding authorized agent designation to exercise CCPA rights. You may review information from the Attorney General about how individuals can be designated as authorized agents under CCPA.

Beyond CCPA, California Civil Code Section 1798.83 permits California resident users of the Website to request specific information regarding disclosure of personal information to third parties for their direct marketing purposes. To make such requests, please contact us as described here.

Information Storage and Security

Borderless Access maintains ISO 27001 certification and takes adequate measures to protect your personal information. We employ industry-standard security measures designed to safeguard all information submitted through the Service. However, information transmitted via the internet or mobile devices can never be completely guaranteed secure. We bear no responsibility for any interception or interruption of communications through the internet or for data changes or losses.

Service users are responsible for maintaining the security of passwords, user IDs, or other authentication forms required to access password-protected or secure Service areas. To protect you and your information, we may suspend your Service use without notice pending investigation if any security breach is suspected.

External Links

The Service may include links to third-party websites. Please recognize that we have no control over linked sites, and healthcare-survey.com is not responsible for the privacy practices or content of such sites. Each linked site maintains independent privacy and data collection policies and procedures. We encourage you to review the privacy policies of these external sites before submitting any personal information.

You acknowledge and agree that healthcare-survey.com bears no responsibility for the privacy practices, data collection policies and procedures, or content of third-party sites. You hereby release healthcare-survey.com from all claims arising from or related to the privacy practices, data collection policies and procedures, and/or content of such third-party sites.

Children's Privacy

We value and respect children's privacy. This Service is not designed for anyone under 18 years of age. healthcare-survey.com does not knowingly collect personal information from individuals under 18 years old.

Changes to This Privacy Notice

healthcare-survey.com reserves the right to modify this Privacy Notice periodically to accurately reflect the regulatory environment and our data collection principles. When material changes are made to this Privacy Notice, healthcare-survey.com will post the revised Notice on our website. This Privacy Notice was last modified on Jan 1, 2026.

Contact Us

For questions or comments about this Privacy Notice or the Service provided by healthcare-survey.com, please contact us at:

info@healthcare-survey.com


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